The Best Property Management Service

WHAT WE DO IN OUR PROPERTY MANAGEMENT

Our Property Management service aims to:

• ensure your property is well-maintained, legally compliant, in a good and safe condition
• Undertake any necessary repairs and maintenance in the shortest possible time
• Use cost-efficient and qualified traders for a job well done, and keep costs under control
• Liaise with tenants, making sure they are happy and respect your property

THE BENEFITS OF PROPERTY MANAGEMENT FOR YOU

The direct long-term benefits of a CARE-full property management service are:

• Your property will maintain or gain value and stay attractive to tenants
• Mutual respect and easier communication with your tenants
• Fewer void periods, more renewals, and the highest possible rent
• Peace of mind and minimised costs

HOW WE DELIVER AN EXCEPTIONAL PROPERTY MANAGEMENT SERVICE

RESPONSIVENESS AND COMMUNICATION

When an issue arises, we act quickly and efficiently. As a first step, we visit the property to assess the situation, take photos, and send you a clear, detailed report. From there, we decide together on the most appropriate solution — whether it’s a simple handyman repair or a job requiring a specialist tradesperson.
Our goal is always to resolve issues as swiftly as possible, while keeping costs within your agreed budget and aligned with the urgency of the matter. In every case, no work is ever carried out without your prior approval.
Furthermore, by keeping communication open and transparent throughout, we ensure you remain fully informed and confident in every decision.

TRUSTED AND EXPERIENCED TRADESPEOPLE

Over the years, we have built strong relationships with carefully vetted, fully insured professionals who have a proven track record for quality workmanship. However, if you already have preferred contractors, we are more than happy to work with them too.
In addition, we always obtain at least three quotes from local tradespeople, giving you the opportunity to compare costs and quality before deciding how to proceed. Once a contractor is chosen, we personally attend the property to oversee the repairs and ensure that all work is completed to a high standard. Afterwards, you will receive a full report, confirming that the issue has been resolved to your satisfaction. Most importantly, we never charge any additional fees for maintenance or repair costs under £500 — so you always know exactly where you stand.

COSTS CONTROL AND TRANSPARENCY

A property that is regularly maintained not only requires fewer repairs in the long run but also retains — and often increases — its value. For that reason, we keep detailed records of every maintenance activity, including photos, reports, invoices, and account statements. In addition, we take care of renewing your property’s gas, electrical, and energy performance certificates to ensure that everything remains legally compliant for letting. As a result, you can rest assured that your investment is both well looked after and fully protected.

PERSONAL CARE AND PEACE OF MIND

We believe in treating every property as if it were our own. Therefore, we always act with integrity, care, and attention to detail. At every stage, you can count on our professional advice to help you make informed and confident decisions. Moreover, with years of experience and many satisfied clients, we offer a level of organization and personal service rarely found on the high street. We are proud members of The Property Ombudsman and Safeagent, and we’re protected by the Client Money Protection Scheme. Ultimately, your satisfaction is at the heart of everything we do. That’s why our service comes with a simple guarantee: if at any point we fail to meet your expectations, you can cancel our agreement at any time — with no hidden fees or penalties.