Rachel C. (Property Search)

I was introduced to Wise Rock Property via another client while we were still in Singapore. Muriel is the principal of Wise Rock Property and we met her when we first arrived in London over a coffee. She was a patient listener on what we were looking for and showed genuine interest in both helping us and also ourselves as newcomers to London.

We arrived from Singapore to London in February 2024 right at the height of the rental crunch in London. We had a certain area in mind and she persisted in finding us a flat (and running around multiple areas in London!) given the pricing versus unit quality that was on the market at the time. We found a great newly renovated flat which we were able to move to in a little over a month. Importantly she assisted us with the myriad of rules and requirements surrounding landlords and tenants in the UK. She assisted with rent negotiations successfully achieving a small discount to the asking rent.

When our two year lease came up for renewal she assisted and advised us through this process as we negotiated with our landlord. Our landlord was insisting on a 400GBP increase!! She took time to explain the implications of lease renewals etc. and steps we could take and we successfully renewed the lease without being slammed with a massive increase. She did not even charge us for this advice/help.

Due to a career change we are now leaving the UK (those in biotech know!). We left the UK about a fortnight prior to the end of the least for work reasons and she managed everything required to terminate the lease since we were not present. This included organising end-of-lease cleaning (clean, steam clean of carpets, external window cleaning), Savills inventory check (landlords real estate agent), key handover, and other administrative assistance, she is again proving more valuable than what we paid! She did it all with such patience and kindness I could not have done it myself. We received ALL of the deposit back with no deductions from the landlord!

My husband and I cannot recommend Wise Rock Property, and Muriel specifically, highly enough to manage your property or relocation.
Ease of reaching staff
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